There are a lot of factors to take into account when looking for a car, but I was usually working under the assumption these are to do with the car itself. Recently I learned that approach of mine was rather naive; there is more to a car than just the car. There is the matter of the dealership with which you interact.
Take, for example, our adventure with a local car dealership. I won't name the brand the dealership represents, but - in an effort to help you with your German skills - I will mention it translates to car ("wagen") for the people ("volks"). I will also mention that particular manufacturer has been starring in the news recently, for all the wrong reasons, having found deeply involved in a con to cheat on emissions laws. Heads should roll, on the floor.
Anyway, we made our way to said dealership, and eventually - the place was quite crowded - found a sales representative that would talk to us. She had us sitting down and asked, in a rather peculiar manner given that should have been the start of her sales pitch, whether we have any questions.
I did my homework and I did have questions. "Do all your cars use premium fuel", I asked.
Yes, I was told, and that is because non premium fuels ruin their cars' engine, came the reply.
So there you have it: an official representative of a global car manufacturer is telling me engines worldwide are being destroyed by the very fuel they are designed to run on.
Just to clarify, I would have gladly taken something along the lines of "we design our engines for top performance and efficiency, hence their reliance on premium fuels" as an answer. It happens to be the truth, too. I was simply trying to inquire whether other non premium models exist, but instead I was subjected to bullshit propaganda lies.
Affairs did not improve. The salesperson asked us next if she can interest us in diesel models. Given the above mentioned emissions scandal, I was genuinely surprised and asked whether these are still on offer (given the problems are yet to be solved and those engines are still breaking the law). My reaction seemed to have personally offended our helper; it became clear she was not going to help us in the least, but was rather doing her best to get rid of us.
We chose to spend our money elsewhere.
To put it simply, a car manufacturer or its representative dealership that thinks it can sell me a car for Goddess knows how much money but refuses to adequately address my questions does not deserve my money. Nor yours.
It appears as if this manufacturer is working under the assumption that the people of Australia should be thankful to it gracing us with its cars. Me, I went elsewhere, wishing their business practices would soon see them wiped off the market.